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    Did you know that about 75% of our library is NOT available online? Non-digital, copyright-restricted, and sensitive material is only available in our main library, but you can request FREE personalized corrections research assistance from the staff at our library. Our experts have access to the complete library and can help you find information that is not available online.

    About This Service

    Who is eligible for this service?
    Anyone can request assistance, but priority is given to corrections professionals.

    If I can't get to the library, how can I read materials the research experts recommend?
    In many cases, copies of the material can be sent or loaned to you. In other cases, we can send you copies of relevant portions of materials.

    How much does it cost to send me copies of materials from the library?
    There is no charge for providing these materials, but there are some limitations on the quantity of materials that can be requested at a time from a single individual or agency. Our staff can provide specific information for you if you have questions about this policy.

    How long will it take to get an answer?
    Most questions are answered within one business day, but we work hard to make sure that we answer all questions within 5 business days or less.

    When will my order be delivered to me?
    In most cases, material is sent via US Postal mail and you should see it within 7-10 days. International and priority shipments will vary in shipping time. Items on backorder will be shipped as they become available.

    Help Desk

    :: USA.gov > U.S. Dept. of Justice > Bureau of Prisons > National Institute of Corrections > .:: Privacy & Disclaimers :: Accessibility ::.